Mobile Banking - Service FAQs

Q: What is the First State Mobile Banking service?

A: First State Mobile Banking mobile service will give you instant connectivity to your accounts
anytime, anywhere using the browser on your mobile device. Our mobile service
allows you to access account details, history and check account balances.

Q: Will the First State Mobile Banking service work on all mobile devices?

A: First State Mobile Banking is a browser-based application that is available from any mobile device enabled with Secure Sockets Layer SSL Internet access. The streamlined Internet banking pages and functions are designed for mobile browser access.

Q: How do I access First State Mobile Banking?

A: You simply type http://mobile.fsbwi.com in your mobile device’s Web browser to access our site.

Q: Do I need to enroll for First State Mobile Banking service?

A: First State Mobile Banking requires no enrollment or applications to download. Once you access FI mobile Web address through your mobile browser, you will be prompted to log in. Use the login and password you use to access your online account.

Q: What accounts can I access with First State Mobile Banking service?

A: First State Mobile Banking allows you to access any of your
accounts available for access within Internet Banking.

Q: How do I view my account information?

A: Once you access the site at http://mobile.fsbwi.com, you’ll see a listing of all of your online accounts and their available balance, from which you can choose to view account information. Simply click on the account you would like to access to view more information.

Q: Can transfers be made using First State Mobile Banking service?

A: Immediate internal transfers can be made using the mobile service. The transfers
page will list all approved online transfer accounts.

Q: Is First State Mobile Banking service secure?

A: All standard Internet Banking security features are applied at login, including dual authentication.

Q: How much does First State Mobile Banking cost?

A: First State Bank does not charge for mobile service. However, depending on the rate plan with your mobile service provider, you may incur charges when accessing the Internet. Please verify before accessing any Internet sites.